Obviously when you give someone the keys to your business’s IT, you have to trust them.
Well, two weeks after I handed my notice in, it seems as though they’re having the jitters about me holding so many accounts (website, online backup, etc) and have started contacting the organisations I deal with behind my back in order to secure control of them before I leave.
I’ve had access to the web hosting accounts taken off me, and I’ve discovered that they’ve been requesting copies of the agreements that were set up in order to ensure that somebody proper did authorise them.
K (in an email to our online backup supplier): “I would be very grateful if you could scan to me a copy of the document we signed to set up this agreement (i.e. who signed the agreement)Â and also a copy of who signed the direct debit mandate please.”
This was sent yesterday at 11am. The reply came: “We have retrieved the paperwork requested and can confirm the name of the person that signed the application form was P_________.”
(P is one of the company’s unofficial directors.)
I was given the same task to do at The Emergency Meeting We’ve Been Needing To Call For The Last Year But Are Only Just Doing It Now Because He’s Leaving™ that we had yesterday, at roughly the same time, so I sent our backup supplier an email.
“Hi ______, Please see email below and the attached fax of the signature I sent to K______ a few minutes earlier. She also requested this information yesterday morning.”
Great, so that makes us as a company look like we’re really well organised.
I’ve just emailed Heart Internet, our hosting company, about what’s happened to my reseller account, and they’ve given a boilerplate response that I should talk to the person in accounts who requested the change.
So, I phoned J. “I’ve had my access to the Heart Internet account taken off me.” He knew nothing about it, and said that he’d talk to K and try and resolve the matter.
I’ve got a feeling that it’s gone past that stage now though, don’t you?
